Our Promise to You

Our company was founded over three decades ago as a boutique management firm, for a few select clients.  The history of our company runs deep, but our relationships with our clients runs deeper. 


As we move forward into the future, we will honor our history by operating under this principle of duty and care to our clients and their properties. We are not a business built on volume and transactions, but rather Pacific Gateway Properties is a company built on relationships.

 

Every client is treated only one way and that’s by a fiduciary standard, which means we ALWAYS do what is best for our client.

 

Every property is treated only one way and that is as if we OWN the property and do what is best for it.

 

Every service we provide is DEPENDABLE, which means we do WHAT we say we’re going to do, WHEN we say we’re going to do it, and in the BEST way that we can.

 

Our mission is to provide our clients with sound advice and strategies to realize their real estate investment goals.  To that end, we perform a comprehensive analysis using our varied experience, vast professional network, and robust financial analysis.  We strive to provide the best real estate ASSET management service thru constant refinement, and by developing innovative systems to ensure dependable, consistent results.  

 

We are Team PGP.


Our Approach

For all of our services, communication with our clients is a top priority.  Our policy is to return all tenant and client inquiries within 24-hours.  This policy ensures your property is in good hands and is never FORGOTTEN.  Team PGP will keep you informed through a variety of ways, where clients have on-demand access to all important information related to their property. 

 

Team PGP creates a customized service to fit your property.  We understand that no two properties are alike, and we have to address what needs to be DONE and not just what we want to do.   On-demand, customized service is the norm these days, and we’ve developed an EFFICIENT, FLEXIBLE system to meet these expectations.

 

For property management, we believe in a pro-active approach, that will reduce operating costs and address issues before they become problems.  Our company implements preventative maintenance programs to identify potential problems with the goal of our tenant’s occupancy remains undisturbed.  In addition, we keep an open dialogue with our tenants and stay abreast of any questions or comments they may have about the property.

 

Lastly, not only is your property in good hands with Pacific Gateway Properties, but so is your money.  Our company has policies and procedures that are fully transparent and enables you to verify the rents collected and expenses paid are true to report.

 

Contact Team PGP to learn how we keep our clients informed and earn their trust through our customized service.